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HP Selling HP EMEA cMPS Sample Questions:

1. Which statement is true about a "cost per page" click pricing model?

A) The customer pays a fixed amount per month regardless of the pages printed.
B) The fixed costs in the contract are included in the base, and the variable costs are included in the click.
C) HP recommends not agreeing to a minimum number of pages per month
D) Tracking of pages printed is not important.

2. What are obligations of the partner that participates in the HP Channel Managed Print Services program? (Select three.)

A) Offer assessmentservices
B) Offer a break-fix service.
C) Use HP Original Supplies.
D) Provide onsite service engineers for the customer.
E) Report contract and supplies activity monthly via HP ICPP portal
F) Only use Commercial MFP Product Portfolio.

3. Which description correctly classifies the HP Access Control solution?

A) An HP add-on solution that provides a cost-effective security improvement to the imaging and printing environment
B) An HP accessory software solution that manages the entire fleet of imaging and printing devices at the same time
C) An integrated, policy-based component of the device firmware that provides user access to device features
D) An HP solution that is integrated in the device operating system and provides device security settings

4. What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?

A) All upload files are converted into an XML format prior to uploading to the ICPP portal
B) The supplies and contract information must be consolidated into a single csv file prior to upload to the ICPP portal.
C) A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
D) The supplies import has the correct contract ID to match the contract upload ID.

5. What is a benefit for HP partners in the Channel Managed Print Services program?

A) Learning to use printers as if they were copiers
B) Providing a complete copying solution to customers
C) Purchasing HP services directly from HP
D) Leveraging the quality and recognition of the HP brand

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