Exam Name: Foundation Certificate in Business Analysis
Certification Provider: ISEB
Corresponding Certification: ISEB Certification
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Instant Download ISEB : BH0-013 Questions & Answers as PDF & Test Engine
Updated: Sep 28, 2026
No. of Questions: 160 Questions & Answers with Testing Engine
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ISEB BH0-013 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Modelling Requirements | - Requirements modelling techniques
|
| Investigation Techniques | - Fact-finding methods
|
| Establishing the Requirements | - Requirements engineering
|
| What is Business Analysis | - Business analysis principles
|
| Delivering the Requirements | - Requirements validation
|
| Making a Business and Financial Case | - Business case development
|
| Strategy Analysis | - Business strategy techniques
|
| Defining the Solution | - Solution assessment
|
| Documenting and Managing the Requirements | - Requirements documentation
|
| The Business Analysis Process Model | - Business analysis framework
|
| The Competencies of a Business Analyst | - Business analyst roles and responsibilities
|
| Delivering the Business Solution | - Solution implementation
|
| Modelling Business Processes | - Business process modelling
|
| Stakeholder Analysis and Management | - Stakeholder identification and analysis
|
ISEB Foundation Certificate in Business Analysis Sample Questions:
What is the MoSCoW principle used for?
- A. To analyse stakeholders.
- B. To prioritise requirements.
- C. To define a root definition.
- D. To determine strategy.
Correct Answer: B 🗳️
What occurs at handoffs when two actors do not synchronise their work?
- A. Queues.
- B. Decisions.
- C. Errors.
- D. Functions.
Correct Answer: A 🗳️
Which of the following statement is TRUE about the process view of an organisation?
- A. It focuses solely on the internal view of the organisation.
- B. It focuses on the functions of an organisation.
- C. It focuses on the customer of the organisation.
- D. It focuses on the organisational structure.
Correct Answer: C 🗳️
Which of the following lists includes only activities that are defined as support activities in the value chain?
- A. Service, procurement, firm infrastructure.
- B. Inbound logistics, outbound logistics, operations.
- C. Firm infrastructure, service, marketing and sales.
- D. Procurement, technology development, human resource management.
Correct Answer: D 🗳️
A batch program runs every night to raise invoices. The next day these invoices are posted out to customers by a clerk. Customers pay the invoices with cheques. The cheques are then banked by a clerk. In this scenario, which of the following represents a business event?
- A. Customer's cheque is received.
- B. Clerk banks the cheque.
- C. Clerk sends invoices to customers.
- D. System prints invoices.
Correct Answer: A 🗳️
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