Exam Name: Foundation Certificate in Business Analysis
Certification Provider: ISEB
Corresponding Certification: ISEB Certification
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ISEB BH0-013 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Investigation Techniques | - Interviews, workshops, and observation - Document and data analysis techniques |
| Topic 2: Requirements Lifecycle Management | - Requirements traceability - Change control and requirements maintenance |
| Topic 3: Strategy Analysis | - Analyzing current and future state - Understanding business needs and drivers |
| Topic 4: Stakeholder Analysis and Management | - Managing stakeholder engagement - Identifying stakeholders |
| Topic 5: Introduction to Business Analysis | - Role and responsibilities of a business analyst - Context of business analysis in organizations |
| Topic 6: Requirements Engineering | - Requirements specification and validation - Requirements elicitation and analysis |
| Topic 7: Business Case Development | - Cost-benefit analysis - Evaluating options and recommendations |
ISEB Foundation Certificate in Business Analysis Sample Questions:
During a workshop, it is useful to ask participants to come up with ideas which are listed for later evaluation. What is this technique called?
- A. Mess Finding.
- B. Brainstorming.
- C. Mind Mapping.
- D. Round Robin.
Correct Answer: B 🗳️
An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?
- A. Activity sampling.
- B. Interviewing.
- C. Protocol analysts.
- D. Ethnographic study.
Correct Answer: C 🗳️
Which of the following models might include the documentation of scenarios?
- A. A corporate data model.
- B. A class model.
- C. A business activity model.
- D. A use case model.
Correct Answer: D 🗳️
Which of the following would BEST be managed with the "keep satisfied" stakeholder management strategy?
- A. Those with some power/influence and high interest in the project.
- B. Those with high power/influence and some interest in the project.
- C. Those with some power/influence and some interest in the project.
- D. Those with high power/influence and no interest in the project.
Correct Answer: B 🗳️
When should benefits realisation be carried out?
- A. At the end of the finalised feasibility study.
- B. Months or years after the end of the project.
- C. At the beginning of the project.
- D. Immediately at the end of the project.
Correct Answer: B 🗳️
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