Exam Name: IBM SmartCloud for Social Business Technical Sales Mastery Test v3
Certification Provider: IBM
Corresponding Certification: Sales Mastery
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Updated: Sep 17, 2026
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IBM 000-N19 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM SmartCloud for Social Business Components | 45% | - SmartCloud connection and integration options - Cloud service models and deployment - Features and capabilities of SmartCloud Meetings |
| Architecture & Technical Structure | 2% | - Infrastructure overview |
| SmartCloud Administration & Management | 15% | - User and account provisioning - Service management and monitoring |
| Integration & Combined Applications | 8% | - Integration with IBM collaboration tools - Hybrid cloud deployment scenarios |
| SmartCloud for Social Business Concepts | 30% | - Social business and collaboration principles - Security and compliance overview - Public cloud and private cloud concepts |
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