Exam Name: Avaya OneCloud™ UCaaS Design Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Updated: Oct 19, 2026
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- Total Questions: 61
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Avaya 31861X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya OneCloud™ UCaaS Design Certified Exam |
| Exam Number: | 31861X |
| Exam Format: | Drag-and-Drop, Scenario-Based, Multiple Choice |
| Passing Score: | 68% |
| Related Certifications: | Avaya OneCloud UCaaS Implementation Certified Avaya Certified Implementation Specialist (ACIS) |
| Exam Price: | 125 - 180 USD / 134 EUR |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Real Exam Qty: | 60 - 70 |
| Recommended Training: | Avaya OneCloud UCaaS Design Official Training Avaya Learning Center |
| Exam Registration: | Pearson VUE Registration Avaya Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at Pearson VUE authorized centers; Online proctored via Pearson VUE |
| Pre Condition: | No mandatory prerequisites; recommended experience with UC/VoIP concepts and Avaya solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/certification/ |
Avaya 31861X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya OneCloud UCaaS Overview & Architecture | 20% | - Avaya IX Calling, Spaces, and Messaging overview - Core UCaaS concepts and service models - Avaya OneCloud platform components |
| Solution Design & Requirements Gathering | 25% | - Security and compliance design - Network and bandwidth planning - Customer requirement analysis |
| Licensing, Sizing & Capacity Planning | 20% | - Redundancy and scalability planning - License models and allocation - User and endpoint sizing |
| Integration & Interoperability | 20% | - Migration considerations from on-premise - Integration with Avaya Aura and third-party systems - SIP trunking and connectivity |
| Design Validation & Best Practices | 15% | - Resilience and fault tolerance - Design review and validation - Avaya design tools and documentation |
Avaya OneCloud™ UCaaS Design Certified Preparation: Focused, Supported, Calm
- Design Validation & Best Practices (15%)
- Licensing, Sizing & Capacity Planning (20%)
- Avaya OneCloud UCaaS Overview & Architecture (20%)
Avaya OneCloud™ UCaaS Design Certified Sample Questions:
You are designing a Communication Manager (CM) 8 solution with centralized ISDN trunks at the main site and two remote gateway locations. Each remote location will be connected to the main server via dedicated, point-to-point WAN service. Main - CM 8.1 duplex pair with 2-G450s and 250 IP stations Remote 1 - S8300E LSP/G450 with 125 IP stations Remote 2 - S8300E LSP/G430 with 30 IP stations.
To ensure that no one site Is overwhelmed by CM traffic, what is the recommended number of network regions required for this design?
- A. 3 regions: 1 at the main, and 1 at each remote site
- B. 6 regions: 1 at the main, 1 at each remote site, and 1 virtual network region for each site
- C. 4 regions: 1 at the main, 1 at each remote site, and 1 for the virtual network region
- D. 7 regions: 1 at the main, 1 at each remote site, 1 for each site's IP telephones, and one for the virtual network region
Correct Answer: A 🗳️
You are designing a branch location that needs:
* 15 H-323 Endpoints
* 20 SIP Endpoints
* 1 DS-1 for PSTN trunking
* 2 Analog Ports
* Basic Survivability for all Non-SIP endpoints in event of WAN failure
What is the least costly solution that meets all of these requirements?
- A. G430 Media Gateway
- B. G430 Media Gateway with S8300
- C. G450 Media Gateway with S8300
- D. G450 Media Gateway
Correct Answer: C 🗳️
You are adding 1400 users to an existing Avaya Aura communication core- The customer wants the same services for alt users, but with this expansion there Is not enough bandwidth for audio and video calls for all.
If the bandwidth parameter Is set lower than the minimum video requirement, what will happen to users Initiating audio and video calls?
- A. Audio calls will connect but video calls will not initiate.
- B. Audio and video calls will connect for all users.
- C. Audio and video calls will connect for some users.
- D. Audio calls will connect and video calls will connect as audio calls.
Correct Answer: C 🗳️
The account team is concerned about limitations associated with analog licenses that you have included in your solution design.
Which two characteristics of analog licenses would you share with the account team? (Choose two.)
- A. It is possible to uplift an analog license to a Core suite license.
- B. Analog users will get all benefits of a Core license user; the only difference Is the device.
- C. The percentage of analog licenses, within a solution, cannot exceed 60% of the total number of licenses.
- D. Analog license users can coexist in the same Communication Manager with Mobility and Collaboration users.
Correct Answer: A,D 🗳️
A customer has a new location with 1,900 users. They require a UC solution that will support 20% growth without adding additional hardware. They are interested in minimizing the equipment footprint and do not require redundancy.
What will meet customer's needs?
- A. Communication Manager Simplex with Survivable Core
- B. Communication Manager Duplex
- C. Communication Manager Simplex
- D. Communication Manager S8300
Correct Answer: D 🗳️
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