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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. What does it mean when the system status light on an IP Office expansion (e.g. ATM16, DS/DT30) module is flashing green?

A) A line/station is in use on the module.
B) The .bin files are not loaded into the module.
C) No lines/stations are in use on the module.
D) There is no communication with the IP Office.

2. A customer has an existing network of three IP Office systems with Small Community Networking and Voicemail Pro at their main location. Each location has their own set of outside lines. They would like to add in redundancy for their voicemail server in case the network between the main office and the remote office goes down. Which two must be added to the IP Office network and configuration to accomplish this? (Choose two.)

A) Backup Voicemail license at the remote locations
B) Distributed Voicemail license at the main office
C) Preferred Edition license at each location
D) Distributed Voicemail license at the remote locations
E) VoiceMail Pro Server at each location

3. A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive voice mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Voicemail Pro with IMS
B) Unified Messaging
C) Outcalling
D) Voicemail Pro with UMS
E) Message Manager

4. The system has had voice quality issues on T1/E1 calls the last few days. Which application can you use to see the history of errors on that line?

A) System Monitor
B) Wireshark
C) System Status Application
D) Customer Call Reporter

5. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

A) The Windows account does not have permission.
B) The UMS service is installed automatically.
C) The UMS licenses have not been loaded.
D) The server platform does not meet the requirements.

Solutions: