Exam Name: ACSS Small and Medium Enterprise (SME) Communications
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Instant Download Avaya : 3000.2 Questions & Answers as PDF & Test Engine
Updated: Oct 19, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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- Total Questions: 103
- Updated on: Oct 19, 2026
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- Total Questions: 103
- Updated on: Oct 19, 2026
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3000.2 PDF Practice Q&A's
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- Total Questions: 103
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The online test engine earns the highest expectations from ITCertMagic customers for a simple reason: everyone already lives in apps on their phone or tablet. 103 practice questions for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam, with test history and performance review, in the browser you are using right now.
Avaya 3000.2 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000.2 |
| Real Exam Qty: | 65–103 |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) – SME Communications Avaya IP Office Platform Certifications |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice |
| Passing Score: | Not publicly disclosed by Avaya |
| Exam Price: | $125 USD |
| Recommended Training: | Avaya ACSS SME Communications Official Course Avaya IP Office Implementation and Maintenance Training |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored onsite at Pearson VUE test centers or online proctored exam |
| Pre Condition: | No mandatory prerequisites; hands-on experience with Avaya IP Office and SME solutions and official Avaya training are strongly recommended |
| Official Syllabus URL: | https://www.avaya.com/en/support/certification/ |
Avaya 3000.2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Administration | 15% | - Security and Access Management - Backup, Restore and Software Upgrades - System Monitoring and Diagnostics |
| Applications and Features | 20% | - Contact Center Basic Features - Mobility and Collaboration Tools - Voice Mail and Messaging |
| Installation and Configuration | 25% | - System Configuration and Licensing - IP Office Server and Software Installation - User, Extension and Trunk Setup |
| Troubleshooting | 15% | - Common Voice and Connectivity Issues - Application and Service Recovery - Fault Isolation and Log Analysis |
| SME Communications Solution Architecture | 25% | - Network and System Requirements - Avaya IP Office Platform Overview - Avaya Aura SME Solution Components |
3000.2 Exam Questions and Answers
ITCertMagic issues a full refund if you take the Avaya ACSS Small and Medium Enterprise (SME) Communications exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The Avaya ACSS Small and Medium Enterprise (SME) Communications exam contains 65–103 to complete within 90 minutes. Knowing your pacing beforehand is exactly what the ITCertMagic Desktop Test Engine's timed simulations are for.
Proctored onsite at Pearson VUE test centers or online proctored exam Register for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam through these official channels:
After booking, ITCertMagic delivers your practice questions within 1 minute — preparation starts the same day.
Three versions of the same study materials, provided because different customers have various needs: a printable, expert-prepared PDF in Q&A form with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. The 103 practice questions are identical across versions — just choose the one you like. All include 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The official Avaya ACSS Small and Medium Enterprise (SME) Communications outline defines 5 domains. The leading three are Applications and Features (20%), SME Communications Solution Architecture (25%), and Installation and Configuration (25%). The full list is in the topics section above, and ITCertMagic's 103 practice questions cover each one.
No mandatory prerequisites; hands-on experience with Avaya IP Office and SME solutions and official Avaya training are strongly recommended Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
The 3000.2 exam is a Avaya certification exam validating the Avaya ACSS Small and Medium Enterprise (SME) Communications syllabus shown above. It belongs to these credential paths: Avaya Certified Implementation Specialist (ACIS) – SME Communications, Avaya IP Office Platform Certifications. Candidates in 2026 prepare for it with ITCertMagic's 103 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
The Avaya ACSS Small and Medium Enterprise (SME) Communications exam requires Not publicly disclosed by Avaya to pass, and registration costs $125 USD. A failed attempt means paying the same fee again — a readiness check with the ITCertMagic engines before booking is the cheaper option.
Avaya recommends these training resources for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam:
- Avaya IP Office Implementation and Maintenance Training
- Avaya ACSS SME Communications Official Course
Follow the training with steady self-testing — the 103 practice questions from ITCertMagic make that routine easy to maintain.
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Which three clients are supported for IP Office IMAP services? (Choose three.)
- A. MS Outlook
- B. Microsoft Office Communicator
- C. MS Outlook Express
- D. Lotus Notes
- E. Lotus Messages
Correct Answer: A,C,D 🗳️
The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?
- A. IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
- B. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
- C. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
- D. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
Correct Answer: B 🗳️
A customer has an IP500 and wants to install 28 IP hard phones and 20 Digital phones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. Which series of steps should you use to troubleshoot this issue?
- A. latest configuration, debug view set to level 9 high trace, voicemail call flow database, incoming caller information, and time and date of call
- B. latest configuration, system monitor trace with ISDN data, debug view set to level 9 high trace, voicemail call flow database, incoming caller information, and time and date of call
- C. latest configuration, system status snapshot, system monitor trace, voicemail call flow database, incoming caller information, and time and date of call
- D. latest configuration, system monitor trace with ISDN data, debug view set to level 5 Information trace, voicemail call flow database, system status snapshot, incoming caller information, and time and date of call
Correct Answer: B 🗳️
A customer has an IP500 with a single PRI on their system for inbound and outbound calls. They report they are losing calls intermittently during the day. Which two applications can be used to capture the problem? (Choose two.)
- A. System Status
- B. Call Status
- C. System Monitor
- D. Manager TFTP log
- E. Phone Manager
Correct Answer: A,C,E 🗳️
The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?
- A. Go to Supervisor Settings in Manager and enable Agent1 to be a CCR agent.
- B. Go to CCR and check on Supervisor Settings and enable Agent1 as a CCR agent.
- C. Go to CCR, log-in as Administrator, and enable Agent1 as a CCR agent.
- D. "Agent1" cannot be used as a name for a CCR agent.
Correct Answer: A 🗳️
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