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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.
How should the consultant recommend tracking this?

A) Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.
B) Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
C) Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.
D) Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.

2. A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier.
What are two factors the consultant should tell the system admin to consider?
Choose 2 answers

A) A new customizable rollup was added in NPSP Settings.
B) A new standard roll-up summary field was added to an object.
C) A new Process Builder process was activated.
D) A new node tree was added to the role hierarchy.

3. An employee has been terminated at a nonprofit. The nonprofit's system admin immediately disabled the former employee as a Salesforce user but is concerned the employee may have exported exposed login credentials to multiple external systems before departing.
Which feature should the consultant recommend to protect this data In the future?

A) Shield Platform Encryption
B) Individual Object
C) Organization-wide Defaults
D) Named Credentials

4. A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.
Which important consideration should the consultant discuss with the project team?

A) A preview sandbox is only available in the Unlimited Edition.
B) A preview sandbox has limited metadata storage.
C) The API version in the preview sandbox differs from Production.
D) A support case is required to request a preview sandbox.

5. A development associate receives a corporate matching gift and failed to indicate the original donation was supposed to be matched.
Which solution should the consultant recommend?

A) Create a lookup field on the Opportunity object for matched gift donor.
B) Create a Lightning quick action to find the matching gift.
C) Select Manage Soft Credits and change the Contact Role to Matched Donor.
D) Select Find Matched Gifts and click on the Find More Gifts button.

Solutions: