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NEW QUESTION 65
A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform? Choose 3 answers
- A. Make sure the community is in Published status
- B. Make sure the users have their profiles established in the community
- C. Set the community in preview status to review before changing it to Active status
- D. Make sure the community is in Active status
- E. Set the email check box option at the community level
Answer: C,D,E
NEW QUESTION 66
Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers Select one or more of the following:
- A. Set up custom URLs to route users from country domains to the correct Community pages
- B. Enable multiple languages in the Knowledge language settings
- C. Embed a link to Google Translate all pages
- D. Set up Translation Workbench and ensure translators are assigned
- E. Use the language selector component to let users select their preferred language
Answer: B,D,E
NEW QUESTION 67
Universal Containers is building a Lightning Community. A few Community pages have numerous Lighting Components which are taking longer to display.
Which step should be taken to improve display time performance of the pages?
- A. Enable On-Demand Rendering.
- B. Turn on client-side Caching.
- C. Enable Progressive Rendering.
- D. Turn on server-side Caching.
Answer: C
NEW QUESTION 68
The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site.
What Communities feature would you recommend to use?
- A. Topics
- B. Data Categories
- C. Knowledge Groups
- D. Article Groups
- E. Chatter Groups
Answer: A
NEW QUESTION 69
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
- A. Add a Featured Topic in the Community Management console
- B. Publish the Community so the changes take effect
- C. Create the article in the Community Management console
- D. Select the Customer Channel in article setup
Answer: B
NEW QUESTION 70
Universal Containers will be implementing several Communities, and wants to ensure login uniqueness.
Which set of licence types will enforce username uniqueness across all Salesforce organisations and Communities?
- A. Customer Community, Customer Community Plus, and Lightning External Apps
- B. Customer Community and Partner Community
- C. Lightning External Apps Plus and Lightning External Apps
- D. Partner Community and Lighting External Apps Plus
Answer: A
NEW QUESTION 71
Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?
- A. Un publish and republish the Napili template
- B. Refresh the Salesforce component list In Community Builder
- C. Enable Chatter for the one
- D. Upgrade the template to like latest version
Answer: C
NEW QUESTION 72
Universal containers (UC) wants to make sure its brand is applied to the Chatter notification emails sent to users from the Community. Which three aspects can UC customise on these types of emails? Choose 3 answers Select one or more of the following:
- A. Footer text
- B. Logo
- C. Email format
- D. Sender's email address
- E. Fonts
Answer: A,B,D
NEW QUESTION 73
Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles. Which standard functionality should a Community Manager use to accomplish this task?
- A. Add the Top Articles component inside the Community Builder
- B. Update Knowledge Settings inside Setup
- C. Make sure Top Articles for Topics is enabled in Community Management
- D. Set the Number of Articles property inside the Page Editor
Answer: D
NEW QUESTION 74
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Site.com Studio
- B. Force.com Sites
- C. Community Settings
- D. Community Builder
Answer: D
NEW QUESTION 75
Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.
How should a Community Cloud consultant accomplish this task?
Select one or more of the following:
- A. Use data loader to export contacts and insert as Community users
- B. Use the Salesforce Community user API to create users from contacts
- C. Enable Person Accounts and set the accounts as Community users
- D. Use the Data Import Wizard to create users from contacts
Answer: C
NEW QUESTION 76
Northern Trail Outfitters wants to launch their Community with the following requirements:* Enable ions* Use Reputation for gamification* View the Trending Articles* Optimized for mobile. Which two requirements will the Salesforce Admin be able to accomplish with the Koa template? Choose 2 answers
- A. View the Trending Articles
- B. Enable ions
- C. Use Reputation for gamification
- D. Optimized for mobile
Answer: B,D
NEW QUESTION 77
Universal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?
Select one or more of the following:
- A. Use Apex managed sharing to grant access to the Community users
- B. Create a sharing rule for each accounts
- C. Implement the role hierarchy on the Customer Community
- D. Set up a sharing set that references the Account ID on the asset
Answer: D
NEW QUESTION 78
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the High Volume Customer Portal license.
- B. Users with the Customer Community license.
- C. Users with the Customer Community Plus license.
- D. Users with the Lightning External App license.
Answer: C
NEW QUESTION 79
You have recently deployed a Partner Community leveraging the Napili Template however you are getting requests to share all cases within an Account with the CEO of each organization. You are aware of the limitations of the number of roles you can have within a Salesforce Org and want to avoid adding new community roles. What steps would you take to achieve this requirement?
- A. Create an APEX Custom Permission
- B. Increase the number of roles within the Community Settings
- C. Enable Super User Access
- D. Create a Custom Sharing Set
- E. Create a Custom Sharing Rule
Answer: C
NEW QUESTION 80
Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?
- A. Customer Community Plus.
- B. Customer Community Member.
- C. Community Manager Plus.
Answer: C
NEW QUESTION 81
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers
- A. Any community member can pin a post to the top of the feed
- B. The person who answered the question can select the best answer
- C. The person who posted the question can select the best answer
- D. The community moderator can select the best answer
- E. An authorised user can pin a post to the top of the feed
Answer: A,B,D
NEW QUESTION 82
Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community.
What feature is a good fit for Universal Condiments requirement?
- A. Reputation Categories
- B. Reputation Ranks
- C. Reputation Levels
- D. Reputation Groups
- E. Reputation Types
Answer: C
NEW QUESTION 83
Why would you modify the Head Markup of a Salesforce Community? [Choose 3]
- A. To enable single sign on
- B. To add SEO meta tags
- C. B and C
- D. To modify the community colour palate
- E. To add References to external JavaScript files
- F. To add Custom JavaScript blocks
Answer: B,E,F
NEW QUESTION 84
Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis?
Select one or more of the following:
- A. Create custom reports and dashboards, and share them with Community managers
- B. Set periodic email delivery for standard reports and dashboards
- C. Configure Google Analytics for the Community
- D. Download and install a Community Management package from AppExchange
Answer: D
NEW QUESTION 85
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