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Free Consumer-Goods-Cloud-Accredited-Professional Exam Questions Consumer-Goods-Cloud-Accredited-Professional Actual Free Exam Questions
NEW QUESTION # 18
Which of the following are supported KPI Type values for Retail Store KPI records?
- A. Price
- B. Promotion
- C. Units
- D. Facing
- E. Revenue
Answer: C,D,E
Explanation:
In the Consumer Goods Cloud, Retail Store KPI records support various KPI types, including Units, Facing, and Revenue. These KPIs are critical for assessing retail performance.
NEW QUESTION # 19
Prior to rollout testing users find themselves failing all the test cases related to delivery tasks What is a potential reason for this?
- A. The tester is outside the geofence for the store
- B. The tester did not have the lightning direct store delivery Permission Set added
- C. The KPIs are too extreme and causing the system to fail
- D. The tester did not have the Lightning Retail Execution Plus Permission Set added
Answer: B
NEW QUESTION # 20
Which are the two primary use cases for performing an in-store survey?
- A. Gathering data on inventory reconciliation
- B. Gathering feedback from customers, consumers shoppers, and staff
- C. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
- D. Gathering data on promotions, inventory requirements and product quality
- E. Gathering point of sale data
Answer: B,D
Explanation:
Two primary use cases for performing an in-store survey are:
Gathering feedback from customers, consumers, shoppers, and staff. An in-store survey can be used to collect feedback from various stakeholders who interact with the products or services offered by the consumer goods company. For example, an in-store survey can ask customers about their satisfaction, preferences, or suggestions; consumers about their awareness, perception, or loyalty; shoppers about their behavior, motivation, or barriers; and staff about their challenges, needs, or opinions.
Gathering data on promotions, inventory requirements and product quality. An in-store survey can be used to collect data on various aspects of the product performance and availability in the retail store. For example, an in-store survey can ask about the compliance, effectiveness, or impact of promotions; the demand, supply, or replenishment of inventory; and the condition, quality, or issues of products
NEW QUESTION # 21
Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan for correction. What is the recommended approach to meet the customer's requirement and limit the amount of custom code?
- A. Use a custom task with flow
- B. Use an inventory check task with flow
- C. Use a custom task with apex
- D. Use a promotion check task with apex
Answer: A
NEW QUESTION # 22
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
- A. At the custom context field level
- B. At the Alpine brand catalog level
- C. At the energy bar product category level.
- D. At the energy bar product SKU level
Answer: C
Explanation:
Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.
NEW QUESTION # 23
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
- A. Location
- B. Account
- C. Retail Store
- D. Retail Store Group
- E. In-Store Location
Answer: C,D,E
Explanation:
Store Action Plan Templates for recommended tasks can be defined at various levels including Retail Store Group, Retail Store, and In-Store Location, allowing for granular and effective task management.
NEW QUESTION # 24
For what two reasons would the standard record pages for tasks of type "Other" be visible instead of the KPI component
- A. The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
- B. Salesforce Mobile App always displays the standard record pages
- C. Lightning App Builder does not support configuration of the standard record pages to include the KPI component
- D. If related object is a custom object it will always display the standard record page
- E. The record page Custom Task KPI Component has not been assigned to the concerned user profile
Answer: A,E
NEW QUESTION # 25
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed
- A. Shipment
- B. Product
- C. Retail Store KPI
- D. Product Transfer
Answer: A
NEW QUESTION # 26
Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?
- A. Visit Execution
- B. Industries
- C. Visit Planning
- D. Assessment Task Plan
Answer: A
Explanation:
The Action Plan Type that should be selected when creating an Action Plan for Consumer Goods Cloud is Visit Execution. An Action Plan Type is a metadata record that defines the type and configuration of an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. The Visit Execution Action Plan Type is designed for Consumer Goods Cloud users who need to create action plans for their store visits. A visit is an interaction between a field rep and a retail store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 27
Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?
- A. Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.
- B. Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
- C. Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
- D. Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.
Answer: A
Explanation:
This approach allows Field Reps to specifically assess and record the KPI related to the functionality of the Computer Display Unit and its effectiveness in assisting customers with backpack fitting.
NEW QUESTION # 28
How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?
- A. Check-in through Salesforce Mobile App
- B. Check-in through Salesforce Maps on mobile
- C. Check-in through Einstein Vision
- D. Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
Answer: A
NEW QUESTION # 29
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location
- A. Sales Rep Performance
- B. Account Insight
- C. Sales Manager- Territory Performance
- D. White Space Analysis
Answer: D
NEW QUESTION # 30
Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?
- A. Model Metrics
- B. Goods Metrics
- C. Object Metrics
- D. Shelf Metrics
- E. Planogram Metrics
Answer: E
NEW QUESTION # 31
With which object is the promotion object directly associated?
- A. Promotion Channel
- B. Retail Store Group
- C. Products
- D. Retail Store
Answer: C
NEW QUESTION # 32
Which three statements are Correct about Store Products?
- A. Store Products are required for Inventory Check Task to work
- B. Store Products drive the order capture functionality.
- C. Store Products are required to search and scan functionality in the Inventory Check Task
- D. Store products are required for Promotion check task to work
- E. Store Products are automatically When shipment related tasks are completed
Answer: A,B,C
NEW QUESTION # 33
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
- A. By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
- B. By assigning the asset to a custom task type and make the distributors enter the delivered quality
- C. By creating delivery tasks for the distributors and track the shipping document status
- D. By creating a report for store locations to monitor the on hand inventory
Answer: A
NEW QUESTION # 34
Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?
- A. Change the Action Plan Type Delivery
- B. Define Assessment Indicator Definitions for Delivery task
- C. Create an action plan template with a Delivery Task and assign it to a Visit
- D. Assign the Action Plans permission set to the Sales Manager .
- E. Assign the Lightning Direct store Delivery permissions set to the user
Answer: C,D,E
Explanation:
To allow Sales Managers to create and assign delivery tasks to deliver, the following setup steps should be configured:
Create an action plan template with a Delivery Task and assign it to a Visit. A Delivery Task is a type of action plan task that allows a field rep to deliver products to a retail store. A Visit is a scheduled or unscheduled interaction between a field rep and a retail store.
Assign the Lightning Direct store Delivery permissions set to the user. This permissions set grants access to the delivery task functionality and related objects, such as product transfers and shipments.
Assign the Action Plans permission set to the Sales Manager. This permissions set grants access to the action plan functionality and related objects, such as action plan templates, action plan tasks, and assessments. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 35
Which statement is true about action plan templates?
- A. Action plan templates can have multiple orders and delivery tasks
- B. Action plan templates are ready to use after saving
- C. Action plan templates are not extensible through Apex
- D. Action plan templates can have multiple planogram, inventory and promotion checks
Answer: D
Explanation:
Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.
NEW QUESTION # 36
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset
- A. The photo is sent directly to the manager's email
- B. The photo is linked to the visit record
- C. The photo is linked to the asset check task
- D. The photos Inked to the asset record
Answer: B
NEW QUESTION # 37
Which three statements are Correct about Store Products?
- A. Store Products are required for Inventory Check Task to work
- B. Store Products drive the order capture functionality.
- C. Store Products are required to search and scan functionality in the Inventory Check Task
- D. Store products are required for Promotion check task to work
- E. Store Products are automatically When shipment related tasks are completed
Answer: A,B,C
Explanation:
Store Products are products that are associated with a specific retail store location. They have three correct statements about them:
Store Products are required for Inventory Check Task to work, which is a type of action plan task that allows a field rep to verify the availability and quantity of products in a store.
Store Products are required to search and scan functionality in the Inventory Check Task, which allows a field rep to find and scan products using their mobile device.
Store Products drive the order capture functionality, which allows a field rep to create orders for products based on their availability and demand in a store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 38
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Salesforce Consumer Goods Cloud Accredited Professional exam covers a range of topics related to the Consumer Goods Cloud, including managing accounts and contacts, creating and managing orders, managing product catalogs, and analyzing sales performance. Consumer-Goods-Cloud-Accredited-Professional exam also tests candidates' knowledge of Salesforce best practices, industry trends, and regulatory requirements.
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