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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which primary IT process improvements are addressed by HP Operations Analytics for issues facing IT management? (Select three.)

A) aligning the activities of IT with the strategic goals of the business
B) triage process improvements
C) consolidating operations monitoring into a "single pane of glass"
D) service ticket automation
E) enhancing the ability of IT to support business operations
F) performing real-time modeling of the IT infrastructure

2. With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

A) director of distributed systems
B) director of service management
C) director of operations
D) director of mobile applications

3. Which primary IT process areas does the HP Operations Bridge solution help improve or enable?
(Select three.)

A) real user monitoring
B) log analytics
C) H automation of event correlation
D) B storage tracking
E) monitor automation
F) cross-domain reporting

4. According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?

A) Approximately 50 percent
B) Approximately 75 percent
C) Approximately 25 percent
D) Less than 15 percent

5. Which HP Operations Bridge opportunity addresses an "over-expenditure on support resources and multi-vendor tools" pain point?

A) an inability to manage data storage/optimization
B) an inability to perform mobile application monitoring
C) a requirement to release applications into production more rapidly
D) a requirement to reduce OpEx costs

Solutions: