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HP HP2-B110 Exam Syllabus Topics:

HP Selling HP Imaging and Printing Supplies Sample Questions:

Question 1

What is a benefit of HP smart print supplies?

A. It recognizes the HP original cartridge and gives you consistent print quality.
B. It is a part of the imaging system and monitors the speed of the network and drivers for the printer.
C. It prevents HP cartridges from being refilled
D. It contains legal information to monitor the flow of goods between countries and regions.

Question 2

What characterizes the supplies product life cycle?

A. It is linked to the page coverage.
B. It is shorter than the product lifecycle of a printer (hardware).
C. It is significantly longer than the product lifecycle of the printer (hardware).
D. It is the same as the product lifecycle of the printer (hardware).

Question 3

Which technology does HP use with most of its inkjet printers?

A. HP Liquid crystal technology
B. HP Thermal Inkjet technology
C. HP Bulbjet technology
D. HP Piezo Inkjet technology

Question 4

Which statement best describes the warranty on HP laser supplies?

A. HP offers a warranty that is defined by local legislation, which varies from 6 to 24 months.
B. As long as the printer is not indicating the end of life of the cartridge, the warranty covers defects from materials and workmanship.
C. No warranty is applicable to HP laser supplies.
D. HP offers 6 months of warranty for all HP laser supplies.

Question 5

What are three typical target customer groups for supplies?

A. Loyal - original supplies customers, switcher customers, and lost customers
B. Home-user customers, public customers, and enterprise customers
C. Ink customers, laser customers, and media customers
D. Small-sized customers, medium-sized customers, and large-sized customers

Solutions: