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Cisco 840-423 Exam Syllabus Topics:

Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. Which statement describes a benefit of using SWOT analysis?

A) It provides a snapshot of the industry forces, competitors, suppliers, and market leaders.
B) It allows you to confirm the status of a customer's specific improvement initiatives.
C) It allows the IT organization to show business leaders that they understand service-level impacts on financial results.
D) It helps you gain a broader perspective about the customer's strategic situation.

2. Which statement about Partner capabilities combined with Cisco solution elements is true?

A) They are a required element for proposals that involve implementation of the solution.
B) They are a recommended way to reduce solution cost.
C) They provide a way to meet customer or industry-specific needs, beyond the general Cisco core offerings.
D) They are a recommended way to lower risk, by retaining scope of effort within the control of Cisco or the Partner.

3. Which option describes what a five forces model shows?

A) a list of industry trends and drivers for total market growth
B) industry players: suppliers, complementers, customers, and competitors
C) an analysis of customer priorities for technology purchase decisions
D) the top three competitive advantages owned by each of the major suppliers

4. Which statement describes when it is a good time to apply a "use case"?

A) You must identify the network capacity required by a new Cisco TelePresence system.
B) You must identify how many transactions should be included in a system test cycle.
C) You must understand the major process steps a customer wants for collaboration among its sales force personnel.
D) You must estimate a company's cash flow impacts from upgrading security software to the latest version.

5. Which option best reflects information that must be captured before you create the business case?

A) estimate of investment required: initial investment, recurring for each period, and specific to a project or component
B) assessment of the customer's procurement process
C) customer's budget and expectations for ROI
D) detailed analysis of cost savings that results from a pilot

Solutions: