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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

1. Which THREE of the following symptoms would be most likely resolved by performing a PMU reset as a first step? SELECT THREE

A) Cursor is unresponsive in Finder
B) Network / Internet connectivity issues
C) USB and/or FireWire port(s) do not function
D) Computer does not turn on
E) Computer does not sleep / wake from sleep

2. Which of the following is ALMOST CERTAINLY a software-related problem?

A) Single beep at startup
B) No Internet connectivity
C) No video on display
D) iPhoto quits when launched

3. In this photo, what type of port does the number 9 identify?

A) FireWire
B) Mini-VGA
C) FireWire 800
D) USB

4. The basis for the component isolation troubleshooting technique is an understanding of _______ and _______ within computers. SELECT TWO

A) network flow
B) coolant flow
C) fan air flow
D) power flow
E) signal flow

5. Which of the following combination of Drive Module Status Lights and Drive Module Activity Lights should you look for before you can safely remove a module from an Xserve G5?

A) Status light OFF, activity light ON
B) Status light ON, activity Light OFF
C) Both lights OFF
D) Both lights ON

Solutions: