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Apple 9L0-005 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Safety and ESD (Electrostatic Discharge) | - ESD protection standards
|
| Mac System Architecture and Components | - Internal hardware structure
|
| Troubleshooting and Diagnostic Fundamentals | - Systematic troubleshooting methodology
|
| Hardware Service Procedures | - Mac desktop hardware repair concepts
|
| Peripheral and Connectivity Issues | - External device troubleshooting
|
Apple Desktop Service Certification Sample Questions:
To utilize Gigabit Ethernet, you must use an Ethernet cable with:
- A. four wires (two pairs) present.
- B. eight wires (four pairs) present.
- C. six wires (three pairs) present.
- D. two wires (one pair) present.
When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for an iMac G5 (iSight)?
- A. Speaker
- B. SDRAM
- C. Hard Drive
- D. Power Cable
- E. Power Supply
- F. Logic Board
A customer complains that she cannot access the Internet using Safari running on her Mac mini. The computer is connected to a cable modem with an Ethernet cable. Which of the following is a PROTOCOL in this scenario?
- A. NetBIOS
- B. IPX
- C. AppleTalk
- D. TCP/IP
A customer complains that she cannot access the Internet using Safari running on her Mac mini. The computer is connected to a cable modem with an Ethernet cable. Which of the following is a LINK in this scenario?
- A. TCP/IP
- B. Safari
- C. Ethernet cable
- D. Mac mini
Where is the BEST place to look for information regarding special take-apart tools for an Apple product?
- A. Service manual
- B. User's manual
- C. Discussions
- D. Service News
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