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Apple 9L0-006 Exam Syllabus Topics:

Apple Macintosh Service Sample Questions:

1. Which THREE of the following components should you be very careful with, when working inside an Apple portable? SELECT THREE

A) Deflection coil
B) Plastic tab
C) Small screw
D) Flyback transformer
E) Ribbon cable
F) Anode aperture

2. A useful tool to have when servicing an Apple portable computer is _____ tape.

A) packing
B) kapton
C) electrical
D) plastic

3. A MacBook Pro with a known-good main battery fails to power on, even when connected to a known-good power adapter. Which of the following steps should be tried FIRST?

A) Reset the SMC.
B) Run Apple Service Diagnostic.
C) Replace the logic board.
D) Replace the DC in board.

4. A MacBook sometimes becomes unresponsive and the cursor freezes on the display when running an application. You have verified the symptom, and have already attempted to force the application to quit, but the computer remains unresponsive. What should you try next?

A) Press the power button for several seconds to try shutting the computer down.
B) Hold the trackpad button down for several seconds to regain cursor control.
C) Hold the eject button down for several seconds to reset the application.
D) Disconnect all power sources for several minutes to reset the SMC.

5. Which of the following is ALMOST CERTAINLY a software-related problem?

A) Single beep at startup
B) No Internet connectivity
C) No video on display
D) iPhoto quits when launched

Solutions: