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- Total Questions: 104
- Updated on: Oct 12, 2026
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Salesforce Advanced-Cross-Channel Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional Exam |
| Exam Number: | Advanced-Cross-Channel |
| Passing Score: | 67% |
| Available Languages: | English |
| Exam Price: | $150 USD |
| Real Exam Qty: | 40 |
| Related Certifications: | Salesforce Marketing Cloud Accredited Professional |
| Exam Format: | Multiple Select, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 60 minutes |
| Recommended Training: | Salesforce Marketing Cloud Advanced Cross Channel Preparation |
| Exam Registration: | Salesforce Partner Learning Center Webassessor |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Recommended: Salesforce Marketing Cloud experience, familiarity with cross-channel marketing concepts |
| Official Syllabus URL: | https://partners.salesforce.com/pdx/s/learn/article/accredited-professional-exams-MCOTXBEPE52FHN3F2KD3GQLZECSE |
Salesforce Advanced-Cross-Channel Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Einstein for Marketing Cloud | 23% | - Implement and configure Einstein capabilities
|
| Mobile Studio | 13% | - MobileConnect and GroupConnect features - MobilePush and WhatsApp integration - Mobile messaging configuration and best practices |
| Interaction Studio | 10% | - Real-time personalization and interaction management - Cross-channel experience optimization |
| Journey Orchestration | 15% | - Integration with Datorama and Google Analytics - Reporting and analytics for journeys - Journey design and best practices |
| Cross-Channel Strategy and Measurement | 15% | - Channel selection and campaign planning - Multi-touch attribution and KPIs - Performance reporting and optimization |
| Social Studio | 12% | - Social Studio functionality and configuration - Social customer service and engagement strategies - Identity unification and data management |
| Distributed Marketing | 2% | - Distributed campaign features and sending options - Centralized vs localized marketing management |
| Ad Studio | 10% | - Ad Studio capabilities and campaign alignment - Paid media integration with Marketing Cloud |
Advanced-Cross-Channel Exam FAQ: Straight Answers
Salesforce recommends these training resources for the Salesforce Advanced Cross Channel Accredited Professional exam:
Follow the training with steady self-testing — the 104 practice questions from ITCertMagic help you apply theory and fill any gaps the training leaves.
The official Salesforce Advanced Cross Channel Accredited Professional outline defines 8 domains. The leading three are Einstein for Marketing Cloud (23%), Interaction Studio (10%), and Journey Orchestration (15%). The full list is in the topics section above, and ITCertMagic's 104 practice questions cover each one.
Online proctored or onsite testing center Register for the Salesforce Advanced Cross Channel Accredited Professional exam through these official channels:
After booking, ITCertMagic delivers your practice questions within 1 minute — preparation starts the same day.
The Salesforce Advanced Cross Channel Accredited Professional exam contains 40 to complete within 60 minutes. Timed simulation in the ITCertMagic Desktop Test Engine teaches that rhythm before exam day does.
ITCertMagic issues a full refund if you take the Salesforce Advanced Cross Channel Accredited Professional exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The Advanced-Cross-Channel exam is a Salesforce certification exam validating the Salesforce Advanced Cross Channel Accredited Professional syllabus shown above. It belongs to these credential paths: Salesforce Marketing Cloud Accredited Professional. Candidates in 2026 prepare for it with ITCertMagic's 104 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Recommended: Salesforce Marketing Cloud experience, familiarity with cross-channel marketing concepts Since requirements change over time, confirm the latest on the official Salesforce exam page before scheduling.
The Salesforce Advanced Cross Channel Accredited Professional exam requires 67% to pass, and registration costs $150 USD. A failed attempt means paying the same fee again — a readiness check with the ITCertMagic engines before booking is the cheaper option.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 104 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
Salesforce Advanced Cross Channel Accredited Professional Sample Questions:
What is the fastes way to add a classification to a post?
- A. Macro
- B. Classification cannot be added to a post
- C. Add classification manually to each post.
Correct Answer: A 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
Where would you add a topic profile
- A. Social studio engage
- B. Admin settings
- C. Social studio automate
- D. Workspace settings
Correct Answer: B 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
How can Distributed Marketing messages be configured to use approval workflows?
- A. A customer support case needs to be opened to enable the functionality.
- B. All DM sends need to enable the ''workflow active ' setting within the message template.
- C. It uses the standard Salesforce Approval Process feature to route content through manual approvals.
- D. There are currently no approval workflows available.
Correct Answer: C 🗳️
How much historical data is immediately available when a managed FB account is added to Social Studio?
- A. Six Months
- B. One Year
- C. Thirty days
- D. One week
Correct Answer: C 🗳️
Which step must be completed before creating audiences with
Advertising Studio in order to send advertisements to Facebook,
Pinterest, Google or LinkedIn platforms?
- A. First create and setup a business/advertising account with the audience platform
- B. No steps are required since it is already configured in your Marketing Cloud account.
- C. Have subscribers opt-in.
- D. Call the platform hotline to ask for permission to send advertisements.
Correct Answer: A 🗳️
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