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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question 1

You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A. The channel is public but in a workspace that not all users belong to.
B. The channel is private.
C. The users have not enabled Slack Connect.
D. The users have accidentally filtered their search results.

Question 2

Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?

A. Enable session duration in org security settings to have a session duration of 30 calendar days.
B. Enable session duration in org SSO settings to have a session duration of 720 hours.
C. Enable session duration in org security settings to have a session duration of 720 hours.
D. Enable session duration in org SSO settings to have a session duration of 30 calendar days.

Question 3

You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?

A. Approval is always required to work with people from other companies in Slack Connect channels.
B. Approval is never required to work with people from other companies in Slack Connect channels.
C. Slack Connect channels require approvals only if Slack Apps require approvals.
D. Approval is sometimes required to work with people from other companies in Slack Connect channels.

Question 4

You're working with a commercial retail client and you've almost finalized the grid design recommending four total workspaces: Sales, Marketing, Finance and a fourth Social workspace to connect all employees.
Towards the end of the session, the client voices the concern that Sales and Marketing teams will have a hard time collaborating on joint initiatives with this structure.
Which grid design recommendation can best help address their concern while maintaining the final grid design?

A. Create Sales and Marketing channels in the Social workspace since all employees are already a part of that workspace.
B. Create a Sales and Marketing workspace for employees to collaborate on projects together.
C. Encourage use of direct messages by Sales and Marketing team members to collaborate and move work forward.
D. Use multi-workspace channels to connect Sales and Marketing users and allow them to collaborate on joint projects.

Question 5

What is the primary benefit of establishing a standard channel naming convention?

A. Enhance the organization's culture and brand.
B. Allow users to quickly see other members in that channel.
C. Allow organization and clarity for users.
D. Prevent unnecessary channel creation.

Solutions: