Exam Name: Avaya Aura® Session Manager and System Manager Implementation and Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Updated: Jul 20, 2026
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Avaya 3102.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation and Maintenance Tasks | - Installing and validating Session Manager - Troubleshooting Session and System Manager components - Configuring routing and SIP policies |
| Topic 2: Session Manager Fundamentals | - Overview of Avaya Aura Session Manager - Session Manager configuration basics - Session Manager features and capabilities |
| Topic 3: System Manager Fundamentals | - Business continuity and backups - Overview of Avaya Aura System Manager - User and group administration |
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