Exam Name: Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Instant Download Avaya : 6207.1 Questions & Answers as PDF & Test Engine
Updated: Jul 22, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
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Avaya 6207.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Deployment | 25% | - Post-installation verification - Integration with Avaya Aura Contact Center - Licensing and activation - Server and software installation - High availability and redundancy setup |
| Security and Compliance | 10% | - Regulatory compliance requirements - Data security and encryption - Access control and audit trails |
| Configuration and Administration | 30% | - Recording policies and rules - Call capture methods and triggers - Quality monitoring forms and scoring - Storage management and retention policies - Replay, retrieval and export settings - User roles and permissions |
| Architecture and Planning | 20% | - Avaya Aura Contact Recording (ACR) architecture - System requirements and compatibility - Capacity planning and sizing - Avaya Aura Quality Monitoring (AQM) architecture - Network and protocol considerations |
| Maintenance and Troubleshooting | 15% | - Backup and disaster recovery - Software updates and patches - System monitoring and logging - Common recording/monitoring issues - Log analysis and diagnostics |
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