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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP's concern?

A) Create a year over year sales by Account report.
B) Create an average stage duration by Opportunity report.
C) Create a Historical Trending report.

2. Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.
Which approach should the consultant recommend that CK use for training this audience?

A) Configure In-App Guidance.
B) Conduct Train-the-trainer sessions.
C) Leverage Trailhead and documentation.

3. Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate.
Which additional key metric should the consultant recommend?

A) Opportunities created in the last 30 days
B) Events synchronized in the last 30 days
C) Cases closed in the last 30 days

4. The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline.
The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view.
What is a consideration when using the Kanban view?

A) It can summarize records by Currency fields.
B) It can display up to 10 fields per card.
C) It can show roll-up summary fields for Currency fields.

5. Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts.
The organization-wide default for Accounts is Private.
Which factor should the consultant consider when updating the sales territories and Account owners?

A) The organization-wide default should be set to Public before the update can be performed.
B) The operations team can defer sharing calculations to decrease the risk of lock errors during the data update.
C) The Salesforce recycle bin needs to be emptied prior to realignment.

Solutions: