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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A) Servicing customer needs across multiple channels.
B) Selling and fulfillment across channels.
C) Sourcing and procurement of goods and services.
D) Personalization and marketing across all channels.

2. What component of IBM Sterling Order Management allows companies to efficiently handle returns and exchange processes?

A) Vendor Management
B) SterlingCollaboration Network
C) Sourcing and Scheduling
D) Reverse Logistics

3. What are manual pricing rules?

A) Pricing rules that are suggested by the system for a sales rep to use in a quote.
B) Pricing rules that allow discounting of shipping costs.
C) Pricing rules that are automatically applied to aquote by the system.
D) Pricing rules that always require approval by a sales manager if applied.

4. IBM Sterling OM provides a single order repository that enables a user tomodify, update or track all orders real-time for what type of channel?

A) Retail Store
B) Call Center
C) Any combination of channels.
D) Field Sales

Solutions: