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  • Total Questions: 78
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Simulating the real exam — its timing, its scoring, its pressure — turns preparation into rehearsal. ITCertMagic builds that rehearsal into the Oracle B2B Service 2022 Implementation Professional package alongside 78 verified practice questions.

Oracle 1z0-1064-22 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle B2B Service 2022 Implementation Professional
Exam Number:1Z0-1064-22
Related Certifications:Oracle Fusion Cloud Service Certification
Oracle B2B Service Implementation Professional
Real Exam Qty:55
Exam Duration:90 minutes
Exam Price:USD $245
Exam Format:Multiple Choice
Passing Score:68%
Available Languages:English
Sample Questions: DOWNLOAD DEMO
Exam Way:Pearson VUE testing center or Oracle online proctored examination.
Pre Condition:Oracle recommends hands-on experience implementing Oracle B2B Service solutions. No mandatory prerequisite exam is publicly specified.
Official Syllabus URL:https://education.oracle.com/

Oracle 1z0-1064-22 Exam Syllabus Topics:

SectionObjectives
Topic 1: Integrations and Extensibility- Platform Integration
  • 1. REST and SOAP services
  • 2. Application Composer customization
  • 3. Oracle Integration Cloud connectivity
  • 4. Business events
Topic 2: Digital Customer Service- Digital Engagement
  • 1. Chat and messaging channels
  • 2. Digital interaction management
  • 3. Web self-service
  • 4. Customer portals
Topic 3: Service Analytics and Reporting- Reporting Capabilities
  • 1. Real-time analytics
  • 2. Service performance metrics
  • 3. OTBI reporting
  • 4. Dashboards and KPIs
Topic 4: B2B Service Foundations- Service Overview
  • 1. Service business processes
  • 2. B2B Service architecture
  • 3. User roles and personas
  • 4. Navigation and work areas
Topic 5: Security and Access Control- Security Configuration
  • 1. Audit and compliance features
  • 2. Roles and privileges
  • 3. User provisioning
  • 4. Data security policies
Topic 6: Application Configuration- Service Setup
  • 1. Lookup configuration
  • 2. Profile options
  • 3. Functional setup manager
  • 4. Business units and reference data
Topic 7: Account and Contact Management- Customer Data Management
  • 1. Relationships and hierarchies
  • 2. Data quality and duplicate prevention
  • 3. Account creation and maintenance
  • 4. Contact management
Topic 8: Service Request Management- Case and Request Processing
  • 1. Status management
  • 2. Service request lifecycle
  • 3. Assignment and routing
  • 4. Escalation handling
Topic 9: Knowledge Management- Knowledge Base Configuration
  • 1. Knowledge security
  • 2. Search and recommendation features
  • 3. Knowledge article creation
  • 4. Knowledge lifecycle management
Topic 10: Queues and Work Distribution- Workload Management
  • 1. Resource management
  • 2. Agent productivity features
  • 3. Assignment rules
  • 4. Queues configuration

Inside Our Oracle B2B Service 2022 Implementation Professional Practice Material

None that matter: downloads are unlimited and there is no meter on usage time, so you can reinstall the engine and practice with the 1z0-1064-22 questions as often as you need. The software runs on Windows with a standard Java environment and simulates the real exam scenario session after session.

The Oracle B2B Service 2022 Implementation Professional exam contains 55 questions, and you will have 90 minutes minutes to complete them. Unlimited practice sessions are what make this pacing feel natural by exam day.

This package includes 78 practice questions for the Oracle B2B Service 2022 Implementation Professional exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

The Oracle B2B Service 2022 Implementation Professional exam is scored on a scale where 68% is required to pass, and the official exam fee is USD $245.

Oracle recommends hands-on experience implementing Oracle B2B Service solutions. No mandatory prerequisite exam is publicly specified.

You can confirm the current eligibility requirements on the official 1z0-1064-22 exam page before you register.

The Oracle B2B Service 2022 Implementation Professional exam requires a score of 68% to pass, and the official registration fee is USD $245. Budgeting for both the fee and solid preparation avoids paying twice.

Yes. The PDF version works well as training and teaching material: print it for classroom sessions, share it across a certification study group, or use it as handout content during internal courses. Many company buyers choose this version for exactly that purpose, and printing is unlimited.

The Oracle B2B Service 2022 Implementation Professional practice questions are organized around the official exam objectives. Key topics include:

  • Account and Contact Management ()
  • Service Request Management ()
  • Queues and Work Distribution ()

Team training sessions can follow this topic list to keep everyone on the same page.

Oracle B2B Service 2022 Implementation Professional Sample Questions:

Which three subobject functions are included in the REST API for Service Requests (SRs)?

  • A. Update SR reference
  • B. Update resource member
  • C. Update resource manager
  • D. Delete message
  • E. Delete activity
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Which two are required to publish a completed Digital Customer Service (DCS) application?

  • A. nothing (DCS applications are always available to all users.)
  • B. moving the application to Staging and subsequently to Production status
  • C. system administrator approval
  • D. a single "publish" action to complete the task
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?

  • A. Setup and maintenance > Service > Setup > Productivity Tools > Manage Oracle Social Network Objects for Service
  • B. Setup and maintenance > Service > Configuration and Security > Service Request > Manage Oracle Social Network Objects for Service
  • C. Setup and maintenance > Sales > Service Request > Manage Oracle Social Network Objects
  • D. Setup and maintenance > Service > Setup > Productivity Tools > Manage Custom Objects for Service
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Because of capacity issues in your Call Center, you have been asked to modify the number of simultaneous chats that an agent can be assigned from 4 to 2.
Which two steps do you have to follow to limit the channel capacity as required?

  • A. In the Qualifying Status Values window, select a status from the No Effect on Workload list and move it to the Adds to Workload list.
  • B. Modify the default values in the Capacity fields for the channels.
  • C. Select the Manage Capacities task.
  • D. In the Work Assignments section, modify the default value in the Capacity field to a new value.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Your Engagement Cloud site has had the knowledge function enabled. Your internal users want to author articles. Unfortunately, they cannot find the option to create new articles.
What option could cause this problem?

  • A. The "Show article snippet in search and recommend" option has not been selected in the task "Manage Administrator Profile Values".
  • B. Users have not been given the "Knowledge Analyst" role.
  • C. The Base Locale for the articles has not been enabled in the correct language.
  • D. The User Group selected for authoring articles has been set to 'External".
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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