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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. Which two key criteria are used to select records when performing automerge in Oracle Customer Data Management? (Choose two.)

A) Match threshold configuration
B) Data merge profileoption
C) Merge link profile option
D) Data duplication profile option
E) Merge threshold profile option

2. One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witchcorrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)

A) Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service
B) Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
C) Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service
D) Oracle Customer DataManagement, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
E) Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service

3. A reputable banking industry customer is implementing Oracle Customer Data Management to centralize and achieve 360-degree account information from multiple sources. They have the following unique requirements:
* The system should be able to carry out duplicate identifications and duplicate merge process automatically.
* The system should provide the ability for a central administrator to review and approve merge records before carrying outduplicate merge process.
How can these be configured in Oracle Customer Data Management?

A) Oracle Customer Data Management does not support such approvals before merge and cannot be configured.
B) Set up the customer merge requests profile option CDH_CUSTOMER_MERGE_REQUESTS.
C) Define Groovy rules and trigger workflows with approval hierarchy before automerge.
D) Set up the user merger requests profile option ZCH_USER_MERGE_REQUESTS.

4. What role is needed to review, assign, or reject duplicate identification batches in Oracle Customer Data Management?

A) Customer Data Steward
B) Customer Administrator
C) Master Data Analyzer
D) Customer Data Specialist

5. Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management and is planning to manage account and contact information with greater accuracy. You are called on as a data specialist to advise about the import of contacts related to the customer's account.
Which two need to be provided to load related account contact records? (Choose two.)

A) PartyOrigSystemReference
B) ContactOrigSystem
C) PartyOrigSystem
D) ContactPartyOrigSystem
E) ContactOrigSystemReference

Solutions: