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Nortel 920-216 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operations and Maintenance Procedures | - Routine system maintenance tasks - Software upgrades and patch management - Backup and restore operations |
| Topic 2: Fault Management and Troubleshooting | - Fault isolation techniques - System diagnostics and log analysis - Alarm monitoring and interpretation |
| Topic 3: System Installation and Initial Configuration | - Initial provisioning and setup procedures - Basic configuration verification - Software loading and system boot process |
| Topic 4: MSS Architecture and System Overview | - Hardware components and system modules - Multiservice Switch 7000/15000/20000 platform architecture - Control plane and data plane fundamentals |
| Topic 5: Performance Monitoring and Optimization | - Performance counters and metrics - Traffic engineering and optimization basics |
| Topic 6: Network Services and Protocols | - ATM and legacy transport services - IP services and routing fundamentals - Multiservice traffic handling |
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