Exam Name: BCM50 Rls.2.0 and BCM200/400 Rls.4.0 Config and Maintenance
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Updated: Sep 15, 2026
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Nortel 920-197 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Overview | - BCM architecture and components overview - Release differences between BCM50 Rls.2.0 and BCM200/400 Rls.4.0 |
| Backup and Upgrade Procedures | - Configuration backup and restore - Software upgrade and patch management |
| Telephony Features and System Programming | - Voicemail, auto-attendant, and feature setup - User extensions and call routing configuration |
| Maintenance and Troubleshooting | - Fault isolation and troubleshooting procedures - System monitoring and diagnostics |
| Installation and Initial Configuration | - Hardware setup and system initialization - Basic system programming and network configuration |
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