Exam Name: Callpilot 4.0 installation and maintenance exam
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Nortel 920-162 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration | - User and mailbox management
|
| Maintenance and Troubleshooting | - System monitoring
|
| Installation and Configuration | - System installation
|
| CallPilot Architecture and Components | - Telephony integration
|
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