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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What are HP Care Pack services?

A) Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals
B) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
C) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
D) Bundled genuine HP supplies sold contractually

2. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Place the device in a cool, dry area.
B) Use only 1500-grit paper as cleaning pages.
C) Use power-conditioning devices to ensure constant voltage.
D) Use only original HP supplies.

3. Why is it important to understand the subtleties involved in the use of color in documents?

A) Because certain colors cost more to print than others do
B) Because some colors change when printed on certain types of media
C) Because colors connote different meanings to people in various cultures
D) Because HP printing devices are unable to reproduce some colors

4. Which factors contribute to the low cost of printing with HP OfficeJet Pro products? (Select three.)

A) Lifetime print heads
B) Available high yield cartridges
C) Require less energy to print
D) Wireless connectivity
E) Expandable trays
F) Color touch screens

5. What are some customer benefits of purchasing an HP DesignJet printer rather than outsourcing wide format printing? (Select two.)

A) Reducing energy consumption
B) Printing on demand
C) Controlling the customer's intellectual property
D) More choices of media
E) Configuring and maintaining the printer

Solutions: