Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
Certification Provider: Cisco
Corresponding Certification: CCNP Voice
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Cisco 642-467 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintain and Troubleshoot Applications | 10% | - Diagnose call routing and messaging problems - Troubleshoot integration issues - Monitor system health and logs |
| Topic 2: Implement Cisco Unity Express | 25% | - Integrate with CUCM and CME - Describe architecture and deployment options - Implement VPIM networking - Configure users, groups, and mailboxes - Set up auto-attendant and call routing |
| Topic 3: Implement Cisco Unity Connection | 35% | - Integrate with Cisco Unified Communications Manager - Configure system settings, users, and mailboxes - Implement high availability and networking - Configure call management and routing - Describe architecture and deployment models |
| Topic 4: Implement Cisco Unified IM and Presence | 30% | - Configure service parameters and presence settings - Deploy Cisco Jabber and clients - Integrate with CUCM and LDAP - Implement high availability and federation - Describe architecture and components |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
Which three of the following Cisco Unified Presence services must be activated manually in order for Cisco Unified Presence to operate? (Choose three.)
- A. Cisco UP XCP Router
- B. Cisco UP Config Agent
- C. Cisco UP XCP Directory Service
- D. Cisco UP SIP Proxy
- E. Cisco UP Presence Engine
- F. Cisco UP Sync Agent
- G. Cisco UP OAM Agent
- H. Cisco UP Client Profile Agent
What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?
- A. Enable tracing and use Cisco Unified RTMT to review the traces.
- B. Uninstall and re-install Cisco Unified Personal Communicator.
- C. Restart Cisco Unified Communications Manager.
- D. Restart the Cisco Unified Presence server.
- E. Reset the Presence Gateway.
While attempting to enable the SIP publish trunk in Cisco Unified Presence, it is observed that there is no trunk that is displayed in the drop-down list. Which previous configuration step should be verified?
- A. Verify that the Cisco Messaging Interface service has been started.
- B. Verify that the trunk has been enabled for SIP Notify.
- C. Verify that the trunk was selected in the Cisco CallManager service parameters.
- D. Verify that the trunk has the correct IP address.
- E. Verify that the CUCM service was restarted after configuration.
Which two methods can be used to create multiple users in Cisco Unity Connection? (Choose two.)
- A. importing users from Cisco Unified Communications Manager
- B. importing users from LDAP
- C. creating users from Cisco Presence Server
- D. creating users from Cisco Unity Express
What is the client software for Cisco Unified Presence?
- A. Live Messenger
- B. Skype
- C. Jabber
- D. JAVA IM
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