The 100-890 exam, officially titled Supporting Cisco Collaboration Devices, is the Cisco exam you pass to earn the CCT Collaboration certification, a credential at the Entry / Technician level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Cisco Certified Technician Collaboration.

The 100-890 exam includes 35–90 questions and gives you 90 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the ITCertMagic desktop or online test engine is the most reliable way to build that rhythm before exam day.

The passing score for the 100-890 exam is Variable (approx. 750–850 / 1000), and the official registration fee is USD 125. Keep in mind that a failed attempt means paying USD 125 again in full to retake it, so book your slot only when your scores on ITCertMagic practice tests sit consistently above the passing line.

Cisco lists the following prerequisites or eligibility notes for the 100-890 exam: No formal prerequisite; familiarity with Cisco collaboration endpoints and basic networking is recommended. Requirements can change over time, so confirm the details on the official exam page at Cisco's official site before you register.

Yes. ITCertMagic offers a free PDF demo of the 100-890 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.

Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding 100-890 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.

Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.

The 100-890 exam blueprint is divided into 3 domains, starting with Cisco Collaboration Endpoints Equipment and Hardware (20%); Service Knowledge (45%); Collaboration Environment (35%). For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.