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Cisco 642-832 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Layer 2 Technologies | - Spanning Tree Protocol (STP)
|
| Infrastructure Services and Maintenance | - Device Management
|
| Layer 3 Routing Technologies | - EIGRP Troubleshooting
|
| IP Services | - NAT and ACL Issues
|
Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:
You have 2 NTP servers in your network - 10.1.1.1 and 10.1.1.2. You want to configure a Cisco router to use 10.1.1.2 as its NTP server before falling back to 10.1.1.1. Which commands will you use to configure the router?
- A. ntp server 10.1.1.1 ntp server 10.1.1.2 prefer
- B. ntp server 10.1.1.1 fallback ntp server 10.1.1.2
- C. ntp server 10.1.1.1 ntp server 10.1.1.2 primary
- D. ntp server 10.1.1.1 ntp server 10.1.1.2
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened DSW1 will not become the active router for HSRP group
10.
Use the supported commands to isolated the cause of this fault and answer the following questions.
The fault condition is related to which technology?

- A. HSRP
- B. Loop Prevention
- C. IPv4 layer 3 security
- D. IPv4 EIGRP Routing
- E. NTP
- F. Access Vlans
- G. IPv6 RIP Routing
- H. Switch-to-Switch Connectivity
- I. IP DHCP Helper
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client
1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network
addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and
device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241
address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
The fault condition is related to which technology?

Client is unable to ping IP 209.65.200.241
- A. Port Security
- B. Switch Virtual Interface
- C. NTP
- D. Access Vlans
- E. Switch-to-Switch Connectivity
- F. VLAN ACL / Port ACL
What level of logging is enabled on a Router where the following logs are seen?
%LINK-3-UPDOWN: Interface FastEthernet0/1, changed state to up
%LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/1, changed state to up
- A. notifications
- B. critical
- C. alerts
- D. errors
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
DRAG DROP
There are many Network Maintenance models. Match the model names on the left to the options on the right:

Explanation:
FCAPS -> Fault, Configuration, Accounting, Performance and Security (ISO)
ITIL -> A collection of best practice recommendations
Cisco Lifecycle -> Often referred to as the PPDIOO model
TMN -> Telecommunications Management Network
Well Known Network Maintenance Models
Maintenance models
Model
Explanation
FCAPS
Fault-, Configuration-, Accounting-, Performance- and Security management defined by ISO
ITIL
IT Infrastructure Library
Defines a collection of best-practice recommendations that work together to meet business goals.
TMN
Telecommunications Management Network
ITU-T variation of FCAPS - See above - specially targeted towards Tele Communication Networks
PPDIOO
Also called Cisco Lifecycle Services (See drawing below)
PPDIOO Life Cycle Reference: http://mars.tekkom.dk/mediawiki/index.php/CCNP_TSHOOT_642-832/Chapter_1
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