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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. Single-partition drives are easier to set up initially, but they aren't as flexible for administration and maintenance. Multiple-partition drives require repartitioning during setup, but provideseveral separate partitions, which can be used to segregate user data and host multiple operating systems.

A) What are the requirements for purchasing applications via the Mac App Store?
B) What are the four default top-level folders visible in the Finder?
C) What are the five types of user accounts in OS X? How are they different?
D) What are the advantages and disadvantages of using a single-partition disk with OS X? How about a multiple-partition disk?

2. When deleting a local user account, what three options does Users & Groups preferences give you for dealing with the user's home folder content?

A) The Font Book application shows a small dot next to the name of any font that has
duplicate resources.
B) When performing a Safe Boot, OS X doesn't load third-party KEXTs, third-party launch agents, third-party launch daemons, third-party startup items, third-party fonts, any user login items, or any user-specific launch agents.
C) When deleting a local user account, OS X can archive the home folder content into a compressed disk image, leave the home folder content in the /Users folder, or delete the home folder content. Optionally, OS X can perform a secure erase on the home folder content.
D) When a user changes his own account password, the system will keep his login keychain password in sync.

3. What does CUPS do?

A) Any application that supports Auto Save and the Finder can manage document locking.
B) PostScript Printer Description (PPD) files are printer driver files that instruct the CUPS system on how to communicate with specific printer models.
C) Common UNIX Printing System (CUPS) manages all printing for OS X, including both local and shared printing.
D) Standard UNIX file system permissions allow only for permissions to be set for one owner, one group, and all others. ACLs, on the other hand, allow for an essentially unlimited list of permissions entries.

4. How do you reset the printing system in OS X Mountain Lion?

A) Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
B) Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
C) Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.
D) Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.

5. What's the purpose of Internet Protocol v4 (IPv4) addresses and subnet masks?

A) The Internet Protocol (IP) address identifies the location of a specific network device. IP addresses are the primary identification used by the Internet protocol suite TCP/IP for both local area and wide area networks. Subnet masks are used by network devices to identify their local network range and to determine whether outgoing data is destined for a network device on the LAN.
B) The master password is used to reset local account passwords.
C) The Ping tab of Network Utility allows you to test basic connectivity to another network host by sending and then waiting for the return of a ping packet.
D) The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.

Solutions: