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Salesforce AP-208 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analytics and Reporting12%- Financial Services Cloud reports and dashboards
- Key metrics for financial advisors
- Custom reporting requirements
Topic 2: Banking and Lending Features15%- Account aggregation
- Digital lending workflows
- Compliance and regulatory considerations
Topic 3: Financial Services Cloud Overview10%- Use cases for Banking, Wealth Management, and Insurance
- Key differentiators from standard Salesforce CRM
- Core capabilities of Financial Services Cloud
Topic 4: Wealth Management Capabilities20%- Performance monitoring
- Investment portfolio management
- Financial goals and planning
- Asset allocation tracking
Topic 5: Client Management15%- Household management
- Relationship types and hierarchy
- Client profiling and segmentation
- Client lifecycle management
Topic 6: Implementation and Configuration10%- Best practices for deployment
- Setup and configuration basics
- Security model considerations
Topic 7: Data Model and Architecture18%- Financial Account and Financial Holding objects
- Individual and Household data model
- Relationship mapping between accounts and contacts
- Custom objects for financial products

Salesforce Financial Services Cloud Accredited Professional Sample Questions:

1. Scott Adams is opening a joint savings account with his mom, Rachel Adams. Rachel Adams is the primary member ofthe Adams Household. Personal Banker Hank Burton wants to make sure that Scott's data is rolling up to the Adams Household. How can the Banker accomplish this?

A) Make the Adams Household Scott's primary Group and edit tie Activities & Objects to ft* Up.
B) Make the Adams Household Scotts pnmary Group and make Scott the pnmary member
C) Add Scon as a Related Contact to the Adams Household.
D) Disable the Primary Group setting fof Scon on the Adams Household


2. Which 3 options does the Financial Services Cloud application offer to view and update Account-Account.
Account-Contact, and Contact-Contact Relationships?

A) Group Members Component
B) Life Events Component
C) Family Members Component
D) Relationship Map
E) Actionable Relationship Center


3. Scott Adams calls his Personal Banker HankBurton to apply for a loan to buy a boat. Hanks wants to refer Scott to the loan department, but the current process is manual and time-consuming. Hank is asking the bank's System Administrator to automate Referral creation in Salesforce. How can the Adminspeed up and simplify Referral creation?

A) Write a trigger to create Referrals from a 'Create Referral* button.
B) Use Global Action To create Referrals.
C) Use the Case process and create Cases with Case Type 'Referrar'.
D) Use


4. A consultant is configuring ademo for a customer but cannot create new residential loan application records.
What is prohibiting the consultant from creating a new residential loan application?

A) The administrator did not enable "Allow Mortgage Access" in Setup.
B) The administrator did not assign the Mortgage permission set to the user.
C) The Residential Loan Application flow was not enabled in the setup.
D) The user does not have "Mortgage User" checked in their user record.


5. A Salesforce Admin is configuring a new Action Plan Template. One task in that template needs to be picked up by the next available Advisor. What assignment logic should the Admin use when configuring this template task?

A) Action Plan Creator
B) Specific User
C) Role
D) Queues
E) Account Team


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A,D,E
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: D

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