Exam Name: Avaya Aura® Core Components Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Updated: Oct 12, 2026
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- Total Questions: 96
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- Total Questions: 96
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- Total Questions: 96
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Knowing the material is half the exam; the other half is the room. The Avaya Aura® Core Components Support Certified test engine from ITCertMagic simulates the real 72201X environment, so the 96 questions you practiced feel familiar under pressure.
Avaya 72201X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Core Components Support Certified Exam |
| Exam Number: | 72201X |
| Related Certifications: | ACSS-7220 ACIS-7120 |
| Exam Duration: | 105 minutes |
| Passing Score: | 68% or 700/1000 |
| Exam Format: | Multiple-choice, Scenario-based |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Exam Price: | USD 125 |
| Real Exam Qty: | 66 |
| Recommended Training: | Avaya Aura Core Components Support Training |
| Exam Registration: | Avaya Learning Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored exam via Pearson VUE test centers or online proctoring |
| Pre Condition: | No mandatory prerequisites; recommended hands-on experience with Avaya Aura |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call and Message Flows | 20% | - Registration and authentication - Call routing and session management - SIP trunking and interworking |
| Topic 2: Fundamental Voice Network Processes & Standards | 20% | - QoS and voice quality - SIP protocol fundamentals - RTP/media streams |
| Topic 3: Avaya Aura Core Components | 25% | - Communication Manager - System Manager - Media Server and Gateways - Session Manager |
| Topic 4: Avaya Aura Core Architecture | 20% | - Component roles and interactions - System architecture overview - Deployment models |
| Topic 5: Maintenance, Troubleshooting & Recovery | 15% | - Backup, restore and disaster recovery - Monitoring and logging - Fault isolation and resolution |
Avaya Aura® Core Components Support Certified Exam FAQ
The Avaya Aura® Core Components Support Certified blueprint divides into 5 domains — including Fundamental Voice Network Processes & Standards (20%), Call and Message Flows (20%), Avaya Aura Core Components (25%). Those weights tell you where the points live; plan revision time in the same proportions. The full subtopic list appears above.
No mandatory prerequisites; recommended hands-on experience with Avaya Aura Eligibility rules change occasionally, so confirm them on the official page (official 72201X exam page) before booking.
Yes — the free Avaya Aura® Core Components Support Certified demo at ITCertMagic shows real questions and answers before you pay. Every purchase includes 365 days of free updates, renewable later at 50% off.
The official format: 105 minutes, 66 questions. That ratio is the real challenge, so practice pacing — time-box each question, mark the stubborn ones, and run full simulations in the ITCertMagic PC test engine until the clock stops being scary.
Yes:
Classroom learning ends where self-testing begins — after any course, work through the 96 practice questions for the Avaya Aura® Core Components Support Certified to find weak spots before the exam does.
The Avaya Aura® Core Components Support Certified is Avaya's official exam for the Avaya Certified Support Specialist (ACSS-7220) credential (Specialist level). In the job market it works as portable proof of skill — more interviews, better offers. It pairs naturally with ACIS-7120, ACSS-7220.
Two promises. Delivery: payment triggers an automatic email within a minute — instant download, unlimited devices, 24/7 help if nothing arrives within 2 hours. Refund: take the corresponding 72201X exam within 60 days of purchase, and if you fail, send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Prefer a swap? Exchange for two equal-value products free.
Register through the vendor's official channels:
The Avaya Aura® Core Components Support Certified is delivered Proctored exam via Pearson VUE test centers or online proctoring — choose whichever suits you when booking.
USD 125 per attempt; 68% or 700/1000 to pass. Since a retake bills the full fee again, rehearse with the 96 practice questions from ITCertMagic until your mock scores clear the bar with room to spare.
Avaya Aura® Core Components Support Certified Sample Questions:
Which four traces options can be useful when troubleshooting SIP endpoint registration issues with a phone using TCP protocol? (Choose four.)
- A. SIP Signaling
- B. Network Interface
- C. RTP Flow
- D. Call Processing
- E. PPM
- F. TLS handshaking
- G. SIP Registration
Correct Answer: A,D,F,G 🗳️
Which event packages would you expect to see an AST Endpoint subscribe to in Avaya Aura System Manager?
- A. avaya-ccs-profile, network status and message-summary dialog
- B. entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
- C. dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
- D. dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
- E. avaya-cm-feature-status, entity links, reg and message-summary
Correct Answer: D 🗳️
Refer to the Exhibit.
What are the necessary configurations needed to enable a call between AST 1011111 and Remote Worker AST 1011112? (Choose all that apply.)
- A. Configure a trusted SIP Entity and Entity link for remote workers in Avaya Session Border Controller for Enterprise (SBCE).
- B. Set the Remote Worker AST to register from an IP address equal to the Avaya Session Border Controller for Enterprise (SBCE) Remote Worker Public IP address.
- C. Configure the Remote Worker AST differently from the Office Worker AST in the Avaya Aura System Manager (SMGR) user profiles.
- D. Enable NAT traversal in Avaya Aura Session Manager (SM).
- E. Disable SIP Options in Avaya Session Border Controller for Enterprise (SBCE).
Correct Answer: A,B,C,D 🗳️
Avaya Subscription event packages are used to subscribe to real-time event notifications. Which three of the following are Avaya Subscription event packages?
- A. avaya-ua-service-state
- B. avaya-trunk-status
- C. avaya-ldap-feature-status
- D. avaya-cm-feature-status
- E. avaya-dialog-state
- F. avaya-ccs-profile
Correct Answer: C,D,F 🗳️
A customer states they are having voice quality issues when they make calls over a WAN link. You would like to see what the Quality of Service is for a call, as the customer makes the call.
Which Avaya Aura Communication Manager (CM) SAT command will display packet loss and jitter for a call in progress?
- A. list trace h248
- B. status station qos xxxx, where XXXX is the station number
- C. list monitor qos
- D. monitor station qos xxxx, where XXXX is the station number
- E. list trace station xxxx, where XXXX is the station number.
- F. status media-gateway
Correct Answer: E 🗳️
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