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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

Question 1

When testing an implementation, users are attempting to dial out of the system and they receive the message "Incompatible" on the display of their telephones, and the call fails.
What is the cause of the problem?

A. The Short Codes are programmed incorrectly.
B. The lines on the system are out of service.
C. User rights are not defined.
D. The users have not been assigned a direct dial out code.

Question 2

A customer would like all incoming calls originating from the 719 area code routed to the Region719 hunt group. Which two steps are needed to program an Incoming Call Route (ICR) to meet this requirement? (Choose two.)

A. Enter 719 in the Incoming Number field.
B. Enter 719 in the Incoming CLI field.
C. Select the Receptionist hunt group as the fallback Extension.
D. Edit the default ICR destination to Rogion719 hunt group.
E. Add an Incoming Call Route for Any Voice with the destination of the Region719 hunt group.

Question 3

The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?

A. Miscellaneous Action
B. Database Action
C. Condition Action
D. Configuration Action

Question 4

Which two statements describe what is required to setup a Small Community Network (SCN) consisting of lour IP500v2 control units? (Choose two.)

A. The user and group names on each system must be unique.
B. Combo Cards are required in all systems.
C. The total number of users within the Small Community Network must not exceed 250.
D. The underlying network must be configured as a flat layer 2 subnet.
E. The extension, user, and group numbering on each system must be unique.

Question 5

When testing an implementation, users are attempting to dial out of the system (outbound tall) and they receive the message "Unobtainable" on the display of their telephones, and the tall fails. What is the cause of the problem?

A. The lines on the system are out of service.
B. The upgrade license is not valid in the IP Office.
C. The user rights are not defined.
D. The users have not been assigned a direct dial code.

Solutions: