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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A) Attribute
B) Pricing plan
C) Fields
D) Price lists
E) Calculation Matrix

2. Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?

A) Advance Rules
B) Compatibility Rules
C) Attribute Rules
D) Context Rules

3. A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

A) Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
B) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
C) Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
D) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system

4. Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A) Implement the router condition logic within decomposition layer with more conditions.
B) Map all relevant information to the Customer Facing Service (CFS)
C) Implement the router condition logic in the integration layer as callout task
D) Use action type from fulfillment request lines in the callout condition task
E) Use the Action type from Order items to the Decomposition Relationship Conditions.

5. During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

A) Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
B) Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
C) Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts
D) Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Solutions: