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SAP C-C4HCBU1808 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:

Question 1

What does the Assisted Service Module enable a customer sales and service agent to do? (3)

A. Create a voucher on behalf of the customer
B. View or edit the customer's cart using the 360 degree customer view
C. Create a new customer account on the customer's behalf
D. Override the rules of a promotion on behalf the customer
E. Search for a customer's account or session

Question 2

According to the SAP Application Lifecycle Framework for Commerce, when should you work on effort estimation?

A. Post-project
B. During deployment
C. During the Initiation phase
D. During the Engineering phase

Question 3

What does the fraud detection module provide out-of-the-box? (2)

A. If an order is identified as fraud, it is rejected automatically and marked as cancelled
B. A storefront interface for customers to see the reason that their order is judged fraudulent
C. A sample/mockup implementation based on a fraud symptom detection
D. Essential fraud checks conducted by the internal fraud service

Question 4

What document does a business analyst produce during the initiation phase?

A. High-level requirement list
B. End-user documentation
C. Foundation workshop agenda
D. Quality assurance documentation

Question 5

You have been asked to import some data using ImpEx scripts that create user interface components on a storefront.
What tool would you use to execute the ImpEx scripts?

A. Product Cockpit
B. Order Fulfillment Cockpit
C. hybris Administration Console
D. SmartEdit

Solutions: