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PRAXIS Praxis Business Education: Content Knowledge (5101)Exam Sample Questions:

1. The Federal Reserve Bank can increase the rate of growth of the money supply primarily by

A) raising the reserve requirement
B) selling government securities in the open market
C) buying government securities on the open market
D) raising the discount rate

2. Which of the following is the best reason for completing a career assessment?

A) It defines significant industry trends.
B) It guarantees the correct career path.
C) It ensures a career in a high-demand field.
D) It reduces the chance of making a poor career choice.

3. Distribution, pricing, and promotion of the product are presented in which section of the business plan?

A) Organization
B) Production
C) Marketing
D) Merchandising

4. Which of the following is the most effective way for a company to address a service recovery problem?

A) Providing the customer with compensation for the problem, no matter the cost
B) Offering the customer an apology for the problem, and then assuming the issue has been resolved
C) Having only customer service employees deal directly with the customer to solve the problem
D) Involving the customer, managers, and frontline employees to address and fix the problem

5. Ergonomics is the science that deals with which of the following?

A) Managing by walking around
B) Organizing work flow to maximize the allocation of resources
C) Creating the work flow of a company, industry, department, or person
D) Designing furniture or equipment to prevent repetitive-strain injuries

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