Exam Name: ITIL 4 Specialist: High-Velocity IT
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert ITIL
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Updated: Sep 17, 2026
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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understand how ITIL practices contribute to high-velocity IT | - Key ITIL practices for high-velocity environments
|
| Topic 2: Understand the digital product lifecycle in terms of the ITIL operating model | - Digital product lifecycle and value streams
|
| Topic 3: Understand how to contribute to achieving value with digital products | - Value creation in high-velocity IT
|
| Topic 4: Understand the importance of the ITIL guiding principles in a high-velocity IT environment | - Applying ITIL guiding principles
|
| Topic 5: Understand concepts regarding the high-velocity nature of digital enterprises | - Understand the concepts of high-velocity IT
|
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?
- A. Monitoring and event management
- B. Software development and management
- C. Service continuity management
- D. Infrastructure and platform management
Correct Answer: A 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
Which describes a digital product?
- A. Any digital goods that are transferred from a service provider to a service consumer
- B. An organization that utilizes digital technology to perform business in a significantly different manner
- C. The application of digital technology to accelerate time to market, time to customer or time to change
- D. A collection of resources that would not be as valuable without the use of digital technology
Correct Answer: A 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?
- A. Continual business analysis
- B. Kanban
- C. Minimal viable product
- D. Chaos engineering
Correct Answer: A 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
An organization deliberately injects failures into its production environment to discover weaknesses before they cause unplanned outages.
Which objective is MOST supported by this practice?
- A. Resilient operations
- B. Valuable investments
- C. Fast development
- D. Co-created value
Correct Answer: A 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
A service provider is about to engage in a partnership with a large retailer. The service provider will integrate the retailer's systems for online shopping.
How can the 'relationship management' practice contribute to this initiative?
- A. By negotiating and agreeing with the retailer the service targets for the integrated systems
- B. By encouraging behaviours that are consistent with the shared values of both organizations
- C. By establishing the communication channels required to support the online shopping services
- D. By developing an understanding of the patterns of usage of the online shopping services
Correct Answer: B 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
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