Exam Name: Pega Certified System Architect (PCSA) 86V1
Certification Provider: Pegasystems
Corresponding Certification: Pega CSA
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Instant Download Pegasystems : PEGAPCSA86V1 Questions & Answers as PDF & Test Engine
Updated: Oct 01, 2026
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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Case Management | 28% | - Configure service levels, goals, deadlines, and urgency - Route assignments to users, work groups, and queues - Manage child cases, pause/resume, and skip stages - Design case lifecycle, stages, and statuses - Configure approvals, email notifications, and optional actions |
| Data Modeling & Integration | 18% | - Save and synchronize data with systems of record - Create properties, data types, and data transforms - Configure validation rules and calculated values - Manage data pages and sourced data |
| User Experience | 16% | - Configure controls, visibility, and layouts - Customize portals, dashboards, and views - Set up repeating dynamic layouts - Localize content and enable accessibility |
| Security | 7% | - Assign roles and access groups - Define authentication and authorization policies - Track changes and audit data access |
| Reporting | 7% | - Create and modify reports - Understand Insights and reporting benefits - Apply filters, columns, and sorting |
| Mobility | 5% | - Use Pega Mobile Preview - Optimize UI for mobile devices - Configure mobile channels |
| Application Development | 12% | - Configure unit testing and best practices - Scope projects and use estimation tools - Manage rulesets, classes, and inheritance - Debug application errors and rule resolution |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
A life insurance company satellite office in various countries. Each satellite office has its own queue. Company policy require that life insurance underwriting is assignment to office based on the resident of the policy owner .
Which routing approach supports this requirement?
- A. Route the assignment to the correct work queue using an authority matrix.
- B. Route the assignment to the correct work queue using skill-based routing.
- C. Route the assignment to a specific underwrite based on business logic.
- D. Route the assignment to the correct work queue bawd on business logic.
Correct Answer: D 🗳️
HOTSPOT
A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.
Correct Answer:
An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?
- A. Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.
- B. Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.
- C. Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.
- D. Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.
Correct Answer: B 🗳️
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates .
How do you satisfy this requirement?
- A. Add a When condition to the room selection step.
- B. Define a declare expression for the total cost field.
- C. Configure a Validate rule for the room selection step.
- D. Apply a Disable when condition to the total cost field.
Correct Answer: B 🗳️
An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code? (Choose two.)
- A. Configure the postal code field as a text property with a required input field.
- B. Configure an edit validate rule to test that the entered postal code conforms to the required pattern.
- C. Configure a drop-down control to select the postal code based on the specified city and province.
- D. Configure a validate rule to test that the entered postal code conforms to the required pattern.
Correct Answer: B,C 🗳️
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