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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Extensibility | - Integration with Oracle CX applications
|
| Search and User Experience | - Knowledge search configuration
|
| Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
| Configuration and Setup | - Initial system configuration
|
| Reporting and Analytics | - Knowledge usage analytics
|
| Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
Which three statements are true bout the limitations of Connect Web Services? (Choose three.)
- A. The combination of the multi-object Create, Get, Update & Destroyoperations and the Batch operations is limited to 10,000 total input objects per SOAP request.
- B. The server enforces a maximum of 10,000 objects when invoking any one of the Create, Get, Update or Destroy operations.
- C. When executing aquery against an operational database, a maximum of 20,000 rows can be returned in a single request.
- D. When executing a query against an operational database, a maximum of 100,000 rows can be returned in a single request.
- E. When executing a query against a report database, a maximum of 20,000 rows can be returned.
- F. When executing a query against a report database, a maximum of 100,000 rows can be returned.
Correct Answer: A,D,F 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.
Which type of report should you create?
- A. Cross tab report
- B. Dashboard
- C. Linked report
- D. Custom report with slice bucket
Correct Answer: A 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?
- A. Create a variable to contain the address and update all answers to include it.
- B. Search for all answers that have the address and update.
- C. Call support and have them run a search and replace on the database.
- D. Create a standard text to include the new address and update all the answers to include it.
Correct Answer: B 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?
- A. 250
- B. 500
- C. 1000
- D. 100
Correct Answer: C 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
Which filter type should you use in a report to display data in a tree structure?
- A. Slicing by column
- B. Auto filter
- C. Slicing by bucket
- D. Rollup
Correct Answer: A 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
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