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IBM C1000-169 Exam Syllabus Topics:

SectionWeightObjectives
Operations19%- Operational Readiness Review (ORR)
- High availability, backup, and data recovery
- Service roles and application deployments
- Storage replication and failure domains
SRE Fundamentals and Terminology15%- Four golden signals and troubleshooting basics
- Compare SLOs, SLIs, and SLAs
- Define key SRE responsibilities and principles
- Monitoring types and techniques
- Foundational reliability and resiliency techniques
Troubleshooting and Runbooks19%- Block storage troubleshooting
- Troubleshooting VSIs, VMware, and Internet services
- IBM Cloud Code Engine basics
- Troubleshooting role and techniques
Incident Management and Post-Incident Reviews12%- Post-incident review concepts
- Problem management and root cause analysis
- Key incident management tenets and toolchain
Security on IBM Cloud8%- SRE role in security monitoring
- Security issue recognition and response
- User security policies and SIEM
Observability Topics18%- Automated application monitoring and logging
- Benefits and methods of monitoring and observability
- Metrics, traces, and alert tools
Deployments9%- Infrastructure as Code with Schematics
- Continuous integration, delivery, deployment
- Zero-downtime deployment models

IBM Cloud Associate SRE V2 Sample Questions:

1. Which are various troubleshooting techniques? (Select all that apply)

A) Guessing the root cause without investigation
B) Analyzing system metrics and performance data
C) Rebooting the system as the first step
D) Using debugging tools and diagnostic commands


2. Which technique for Root Cause Analysis involves asking "why" repeatedly to delve deeper into the underlying causes of an incident?

A) 5 Whys technique
B) Ishikawa diagram (Fishbone diagram)
C) Fault Tree Analysis
D) Incident Escalation Matrix


3. What is a common troubleshooting technique for IBM Cloud VMware solutions?

A) Checking VMware vSphere logs for errors and warnings
B) Restarting the entire VMware infrastructure
C) Disabling all virtual machines on the VMware cluster
D) Resetting the VMware ESXi host to its default configuration


4. What are failure domains and how does the infrastructure ensure high availability? (Select all that apply)

A) Infrastructure ensures high availability through redundancy
B) Failure domains are isolated parts of the system
C) Infrastructure ensures high availability by minimizing failure domains
D) Failure domains are areas where failures are not possible


5. What are basic skills and habits of effective troubleshooting? (Select all that apply)

A) Keeping detailed documentation of troubleshooting steps
B) Making assumptions without analyzing the data
C) Relying solely on intuition and gut feeling
D) Using systematic approaches to isolate and fix problems


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: A,B,C
Question # 5
Answer: A,D

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