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IBM C1000-169 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operations | 19% | - Operational Readiness Review (ORR) - High availability, backup, and data recovery - Service roles and application deployments - Storage replication and failure domains |
| SRE Fundamentals and Terminology | 15% | - Four golden signals and troubleshooting basics - Compare SLOs, SLIs, and SLAs - Define key SRE responsibilities and principles - Monitoring types and techniques - Foundational reliability and resiliency techniques |
| Troubleshooting and Runbooks | 19% | - Block storage troubleshooting - Troubleshooting VSIs, VMware, and Internet services - IBM Cloud Code Engine basics - Troubleshooting role and techniques |
| Incident Management and Post-Incident Reviews | 12% | - Post-incident review concepts - Problem management and root cause analysis - Key incident management tenets and toolchain |
| Security on IBM Cloud | 8% | - SRE role in security monitoring - Security issue recognition and response - User security policies and SIEM |
| Observability Topics | 18% | - Automated application monitoring and logging - Benefits and methods of monitoring and observability - Metrics, traces, and alert tools |
| Deployments | 9% | - Infrastructure as Code with Schematics - Continuous integration, delivery, deployment - Zero-downtime deployment models |
IBM Cloud Associate SRE V2 Sample Questions:
Which are various troubleshooting techniques? (Select all that apply)
- A. Guessing the root cause without investigation
- B. Analyzing system metrics and performance data
- C. Rebooting the system as the first step
- D. Using debugging tools and diagnostic commands
Correct Answer: B,D 🗳️
Which technique for Root Cause Analysis involves asking "why" repeatedly to delve deeper into the underlying causes of an incident?
- A. 5 Whys technique
- B. Ishikawa diagram (Fishbone diagram)
- C. Fault Tree Analysis
- D. Incident Escalation Matrix
Correct Answer: A 🗳️
What is a common troubleshooting technique for IBM Cloud VMware solutions?
- A. Checking VMware vSphere logs for errors and warnings
- B. Restarting the entire VMware infrastructure
- C. Disabling all virtual machines on the VMware cluster
- D. Resetting the VMware ESXi host to its default configuration
Correct Answer: A 🗳️
What are failure domains and how does the infrastructure ensure high availability? (Select all that apply)
- A. Infrastructure ensures high availability through redundancy
- B. Failure domains are isolated parts of the system
- C. Infrastructure ensures high availability by minimizing failure domains
- D. Failure domains are areas where failures are not possible
Correct Answer: A,B,C 🗳️
What are basic skills and habits of effective troubleshooting? (Select all that apply)
- A. Keeping detailed documentation of troubleshooting steps
- B. Making assumptions without analyzing the data
- C. Relying solely on intuition and gut feeling
- D. Using systematic approaches to isolate and fix problems
Correct Answer: A,D 🗳️
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