Exam Name: Unified Communications Architecture and Design Exam
Certification Provider: Cisco
Corresponding Certification: Cisco Specialist
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Cisco 642-416 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Requirements Gathering and Analysis | 20% | - Business and technical requirements assessment - Network infrastructure readiness evaluation - User and endpoint requirements |
| Network Infrastructure and QoS | 20% | - IP network requirements for UC - Quality of Service (QoS) design - WAN and LAN considerations |
| Call Control Architecture Design | 25% | - Dial plan architecture - CUCM deployment models - Clustering and redundancy design |
| High Availability and Security | 15% | - Redundancy and failover strategies - Disaster recovery planning - UC security architecture |
| Conferencing and Collaboration Design | 20% | - Presence and messaging integration - Mobility and remote access solutions - Audio/video conferencing infrastructure |
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