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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Topic 1: Development and Scripting- B2C Service scripting and APIs
  • 1. Client-side and server-side extensions
    • 2. RightNow Object Query Language (ROQL)
      • 3. Connect PHP / APIs usage concepts
        Topic 2: Data Management and Customization- Business rules and automation
        • 1. Workflows and business rules engine
          • 2. Scripts and server-side logic
            - Data objects and schema customization
            • 1. Data relationships and constraints
              • 2. Custom objects and fields
                Topic 3: B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                • 1. Core components and data model
                  • 2. Agent Desktop and administrative interfaces
                    Topic 4: Deployment and Troubleshooting- Configuration lifecycle management
                    • 1. Migration between environments
                      • 2. Diagnostics and logging
                        Topic 5: Integration Concepts- Integration approaches
                        • 1. Middleware and third-party integration patterns
                          • 2. REST and SOAP web services
                            • 3. Outbound messaging and event-driven integration
                              Topic 6: Security and Access Control- Authentication and authorization
                              • 1. SSO and identity integration concepts
                                • 2. Roles and profiles

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  1. You have extended the standard Contact model to a custom model named Extendedcontact, which contains the addcustomName ()function. You have completed the mapping inextensions.ymi file already.
                                  What is the correct code to call this function from a custom controller?
                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A) Option A
                                  B) Option B
                                  C) Option C
                                  D) Option D


                                  2. You are creating the authentication portion of an add-in and have several options.
                                  The agents will haveaccess to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
                                  Identify the correct way to handle authentication in an add-in.

                                  A) Authenticate via username and password that are stored in add-in server configuration variables.
                                  B) Authenticate via staff account and session ID by calling prepareConnectsession.
                                  C) Authenticate via a customized SAML authentication structure.
                                  D) Authenticate via a single username and password that is stored in a text file included with the add-in.


                                  3. In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
                                  A)

                                  B)

                                  C)

                                  D)

                                  A) Option A
                                  B) Option B
                                  C) Option C
                                  D) Option D


                                  4. Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct.You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
                                  Identify the correct code that will create the new entry in the RegisteredProduct object.
                                  A)

                                  B)

                                  C)

                                  D)

                                  A) Option A
                                  B) Option B
                                  C) Option C
                                  D) Option D


                                  5. Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form inputwidget in the Oracle B2C Service customer portal?

                                  A) <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
                                  B) <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
                                  C) <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
                                  D) <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />


                                  Solutions:

                                  Question # 1
                                  Answer: D
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: D
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: D

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