Exam Name: Avaya Midsize Solution Design Exam
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS
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Updated: Sep 10, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Midsize Solution Fundamentals | - Solution components and capabilities
|
| Topic 2: Solution Design Principles | - Design methodologies
|
| Topic 3: Security and Network Design | - Network considerations
|
| Topic 4: Collaboration and Unified Communications | - Avaya collaboration tools
|
Avaya Midsize Solution Design Sample Questions:
To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?
- A. Preferred Edition with VMPro
- B. Preferred Edition with VMPro and an IP Office CTI license
- C. Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license
- D. Essential Edition with an external PC to run Avaya Call Reporting
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
- A. 50 participants
- B. 100 participants
- C. 500 participants
- D. 25 participants
Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
- A. File sharing is not a capability within Avaya Spaces.
- B. All levels of users can share files.
- C. Only Member level users and above can share files.
- D. Only Owner/Admin level users can share files.
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. Web Chat
- B. MMS Text Messages
- C. Scanned Documents
- D. Predictive Outbound
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
What are two reasons to use Voicemail Pro for recording? (Choose two.)
- A. Each Avaya Contact Center Select voice agent license includes a recording license.
- B. It provides reporting such as how many times a call was put on hold.
- C. It offers live monitoring of voice and screens.
- D. No additional licensing is needed to allow any user call recording via a button.
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